ONE VIP is a full-featured FDIC Insured digital deposit account featuring the ONE VIP VISA Debit Card, allowing you to:
Adding money to your ONE VIP Card is easy! Learn more about all the convenient ways to load funds to your card and get it ready to use. Whether it's paying bills, buying groceries, going on vacation or shopping, we've got you covered. Download the ONE VIP mobile app to easily manage your money on the go!
Setting up direct deposit to your ONE VIP card is easy! Simply use your account and routing numbers found in the mobile app, in your online account or in the package that was sent with your card to set up direct deposit. You can use this direct deposit form if it is needed by your employer or benefits provider.
U.S. Citizens 18 years and older are welcome to apply! While ONE VIP Visa Debit Cards work all over the world, currently we can only offer accounts to members with a valid Social Security Number, living in the United States and District of Columbia.
After you open an account, we get started on personalizing your new ONE VIP Visa Debit Card. Your card is usually mailed within one (1) business day after you successfully open your account. It can take 7 to 10 business days for your ONE VIP Visa Debit Card to arrive at your home address. When you receive your new ONE VIP Card, activate your card by visiting ONEVIP.com or by calling the number on the back of your card. Once your card is activated, you can begin loading funds.
You can manage your account via the ONE VIP Mobile App, available through the Google Play™ and Apple App Stores®. In addition, you may visit the cardholder servicing website at Onevip.com or call the servicing phone number on the back of your card.
We do not require a credit check or minimum credit score for our cardholders to request a ONE VIP Card. We will ask for personal information only to verify your identity to be regulatory requirements.
You must be 18 or older to successfully register a ONE VIP Visa Debit Card.
Yes, the ONE VIP Card cannot be used for gambling. We may also impose restrictions on its use in particular foreign countries out of concern for fraud or safety.
Yes, Apple Pay, Samsung Pay and Android Pay are supported in addition to the ONE VIP Mobile App.
You may use your card to access funds or check your balance at any ATM that shows the Visa or Plus logos. ATM fees may apply for each transaction.
ONE VIP account balences are insured up to the standard maximum deposit insurance amount of $250,000 through our partner, Stride Bank, N.A., Members FDIC.
Immediately report the card lost or stolen by calling 866-620-1368. A new card will be requested and the funds will be transferred to your new card. The new card will arrive in approximately 7-10 business days.
The ONE VIP Mobile App includes:
The ONE VIP Mobile App supports iPhone handsets running the iOS 7 operating system and above and supports Android handsets running the 4.1 operating system and above. For the mobile tokenized contactless payments feature, Android™ devices running operating systems version 4.4 (aka KitKat) and above that have NFC and Host Card Emulation (HCE) installed will be supported.
Sign in with the username and password you created for your ONE VIP Mobile App, which may be different from credentials you may have created for the ONE VIP.com cardholder website. If you chose the “remember me on this device” option the last time you signed in on the device, you will only need to enter your password.
We will occasionally send you account management messages to notify you of activity on your ONE VIP account. For your security, we verify your email address to ensure you are the owner of this account and can receive these messages.
The verification code may take a few minutes to arrive in your inbox, depending on your connection and email service. If you still haven't received the code, you can send yourself another code from the ONE VIP Mobile App.
To manage your account, go to your User Profile under Settings to edit your password, email address, and mobile phone numbers.
You will be prompted to add a card after you create your account. Please activate your ONE VIP card by calling the number on the back of your card or by visit the ONE VIP.com website before adding your card to your new mobile profile. If you don't add a card immediately, you will be asked to add a card again when you sign in again. You can also add additional cards by selecting the add card option after you sign in.
You can choose to receive alerts through text messaging and email notifications. You can sign up through the cardholder servicing website or ONE VIP Mobile App.
Earn 1 point for every $2 spent on every day purchases. Earn more points at participating merchants by visiting the Earn More menu under the Rewards Option. Reward points will never expire and can be redeemed when you reach $25 in rewards. You can redeem your rewards for cash back credits to your ONE VIP Card account or you can donate your rewards to the Urban One Community Works Foundation benefiting communities of color.
Please allow 48-36 hours for the account credit to show on your ONE VIP account.